With the new regulations regarding e-hailing services and Grab Car, we have to keep in mind the stringent health checks and such. And now, people are finding issues with the new system, particularly those in the Deaf Community. There are factors that are hindering them in receiving their PSV license, and you can read their exact sentiments from the letter below;

Attributed to Malaysian Federation of the Deaf:-

We were pleased that the Ministry of Transport recently made a commitment to strive for inclusiveness. Our disabled community still struggle to find work and it’s encouraging to see the drive for inclusivity, by providing the opportunities for persons with disabilities to have the same chance to work as others. It is truly a focus on their abilities rather than their disabilities.

As a community we are glad with the decision by the Ministry of Transport, to allow the disabled community to undergo the process of getting their PSV licence so that they could continue to earn an income and support their families. However the recent incidents, where  60 members of our community were denied approval mainly because they did not have a hearing aid, is a huge discrimination and lack of understanding on a deaf person.

In the spirit of inclusivity, we do hope that the process and documentation to facilitate the licence process be made available without limitations. Processes such as medical checkups, trainings and examinations should be made available the same way it is for the rest of the peers.  We are hoping for a potential shift, not to think about a person’s disability but rather give each disabled person the freedom and equal access as everyone else.