Microsoft has announced the general availability of Copilot Cowork worldwide, expanding its artificial intelligence offering with a new agentic system designed to handle complex, long-running enterprise tasks.
The rollout follows a three-month preview period under its Frontier programme, during which Microsoft said more than half of the Fortune 500 companies adopted the tool, including Accenture, Avanade, Commonwealth Bank of Australia, Capital Group, Koch, Ooredoo Qatar and Zurich Insurance.
Copilot Cowork is positioned as an AI system that executes multi-step tasks across tools and data sources, returning completed outputs rather than draft responses. Microsoft said the system is designed to improve accuracy, security and cost efficiency for enterprise users.
The company also introduced a usage-based pricing model alongside the existing Microsoft 365 Copilot subscription, with customers billed based on the tasks performed using Copilot Credits. Pricing is determined by model usage, context retrieval, tool calls and runtime.
Microsoft EVP Copilot, Agents and Platform Charles Lamanna said early deployments showed use cases ranging from automated spreadsheet editing and dependency mapping to large-scale file comparisons and sales pipeline analysis.
He said, “The Cowork is the fastest growing feature in the history of our Frontier program, and Cowork has among the highest user satisfaction of any Copilot or agent experience we have shipped. We learned from what we saw, engaged with you along the way, and used everything we heard to improve quality and add new features, including model choice, extensibility through plugins, and new cost management controls.”
Microsoft said Copilot Cowork operates on a multi-model system and supports enterprise security controls within the Microsoft 365 environment. It also allows cloud-based task execution, integration with business systems through Work IQ, and plugin support across third-party services.
The company added that customers can choose between pay-as-you-go or committed usage pricing, with spending controls available at tenant, group and user levels. Pay-as-you-go pricing is set at US$0.01 per Copilot Credit.
Microsoft also said Copilot Cowork can be up to 30–40% cheaper per prompt compared to competing systems in internal testing, though actual costs may vary depending on usage and configuration.
The rollout includes new plugin integrations such as Miro, Monday.com, Moody’s, Morningstar and S&P Global Energy, with additional integrations from Adobe, Atlassian and others expected.
Microsoft said billing for Copilot Cowork begins immediately, with some customers from the preview programme receiving a grace period until July 1, 2026.
