Synonymous with reliable, innovative, and affordable digital solutions, Unifi, Telekom Malaysia’s (TM) flagship consumer convergence and business platform, was honoured at the 2025 PC.com Readers’ Choice Awards for its excellence in driving Malaysia’s digitalisation agenda.

Unifi received top awards for its leadership in connectivity and digital innovation, clinching dual accolades for Best Home Broadband Service Provider and Best Fixed Business Service Provider.

Anand Vijayan, TM’s Chief Business & Consumer Officer, said, “These wins go beyond industry recognition; they reflect the trust and confidence Malaysians place in Unifi’s services across homes, businesses, and communities nationwide.”

When asked what sets Unifi apart, Anand highlighted its commitment to continuous innovation, a customer-first philosophy, and a clear vision for the future, positioning Unifi as the nation’s trusted all-in-one enabler of digital lifestyles and MSME transformation.

Unifi was voted the winner in both categories for its superior service quality, performance, and reliability, values that consistently define what users look for in their preferred brand.

Winning Malaysians’ Trust At Home

For millions of households, Unifi is the provider of fast, dependable, and integrated broadband services. With over 3.18 million homes connected to its fibre network and more than one million Uni5G mobile subscribers, Unifi has evolved beyond an internet service provider into a complete digital lifestyle brand.

Through its UniVerse ecosystem, Unifi delivers high-speed internet of up to 2Gbps, 5G mobile solutions, Malaysia’s largest integrated entertainment platform via Unifi TV, and a range of smart home services that enhance everyday living.

“Winning the Best Home Broadband Service Provider award reflects more than strong network performance. It validates our efforts to make every home better connected, digitally simpler, and more rewarding. This is a pivotal part of TM’s efforts to become Malaysia’s Digital Powerhouse by 2030, bringing advanced technologies to every Malaysian,” Anand explained.

Unifi’s strength lies in its convergence strategy, integrating connectivity, mobile, and digital content into one comprehensive ecosystem that is powered by Malaysia’s most extensive fibre backbone. A recent Opensignal report ranked Unifi as Malaysia’s top provider for 5G download speeds and video experience, reinforcing its reputation for reliability and quality.

Supported by Unifi Stores nationwide, AI-powered digital channels, and personalised home assistance, Unifi deepens customer trust through ease of accessibility and customer experience. The company’s vision is to transform home broadband into a seamless digital lifestyle, expanding the UniVerse ecosystem to deliver one connected, intelligent experience across broadband, mobile, entertainment, and smart living.

Unifi is also making smart home adoption easier with plug-and-play solutions that improve convenience, safety, and quality of life. Its newly relaunched Unifi TV 2.0 as a cloud-based entertainment hub combined with the all-in-one UniVerse app serve as central digital companions, ensuring households enjoy more connected, intelligent, and effortless digital lifestyles.

Powering Businesses’ Digital Growth

Unifi Business has established itself as Malaysia’s preferred digital partner for micro, small and medium enterprises (MSMEs), driving the digitalisation of these key economic contributors. Serving over 400,000 MSMEs nationwide, Unifi Business earned the Best Fixed Business Service Provider award at the PC.com Readers’ Choice Awards, as well as Best SME Connectivity Provider for the Business Today Industry Choice Awards.

Unifi Business’ edge lies in accessible, scalable, and results-driven digital solutions, underpinned by reliable infrastructure and strong support ecosystems. By combining flexibility, affordability, and community support, Unifi Business empowers MSMEs with the tools and knowledge to thrive.

Through a suite of ready-to-deploy digital solutions, Unifi Business enables entrepreneurs to adopt technology without technical expertise or costly hardware investments. Its Digital Marketing Solution, for example, helps businesses reach new audiences through professional, end-to-end digital campaigns. Meanwhile, Go Bookit, a cloud-based appointment platform, streamlines bookings and reduces no-shows through automated reminders.

Complementing these are the Cloud Storage platform, providing secure, scalable, and encrypted file management, and the Cybersecurity Solution, which offers always-on protection for operations even without dedicated IT teams.

Its flagship IMPAK BIZ, Malaysia’s first free digital readiness assessment for MSMEs, and Usahawan Digital TM, which supports Malaysia’s Sejahtera MADANI initiative, help entrepreneurs enhance skills, online presence, and business credibility.

Looking ahead, Unifi Business aims to integrate AI-driven productivity, marketing, and cybersecurity tools into industry-specific packages. It will also strengthen its SMART Internet solution, enhancing cybersecurity for smaller enterprises.

Expanding support, mentorship, and learning via the Unifi Business Club, Unifi Business aims to ensure that every enterprise, regardless of size or industry, has the tools, insights, and resilience to succeed in the digital economy.

Empowering Consumers and Businesses Across Malaysia

Unifi and Unifi Business are committed to enriching lives and driving growth nationwide, creating a connected environment where innovation and inclusivity deliver tangible value every day.

For consumers, this means seamless digital living through the UniVerse ecosystem that offers Malaysians greater convenience, affordability, and choice under one trusted brand.

For businesses, Unifi Business helps enterprises of all sizes embrace technology with confidence, enhancing productivity, visibility, and resilience.

Anand concluded, “When consumers and entrepreneurs think of Unifi, they trust our commitment to deliver outstanding services and experiences that meet today’s digital lifestyles and business ambitions. By putting people and enterprises at the centre of everything we do, Unifi is redefining what it means to be a true convergence leader, driving practical, inclusive and future-ready innovation. By doing so, we continue to keep Malaysian homes and businesses connected, competitive, and confident in the digital age.”