For those who have been experiencing issues with TM broadband and telephony services, you will be pleased to know that the telco has resolved the matter and will be contacting customers to assist in their request.

However for those who yet to get their MB upgrades on Streamyx and Unifi, there is still no indication on the deployment as it is in stages, according to a source from the company.

TM has issued a statement as shown below:

RESOLVED: DELAY IN NEW INSTALLATIONS AND RESTORATION DUE TO SYSTEM FAULT

Update: This matter has been resolved on 21 June 2017

We wish to inform our customers that due to a system fault, some of you may be experiencing delays in completing your new subscription, installation and fault restoration appointments for UniFi, Streamyx and Telephone services scheduled for 20 and 21 June 2017.

We will be contacting the affected customers individually to facilitate your requests once we have resolved the technical issue at our end. At the same time, we are expediting the resolution of the issue to ensure that our customers continue to enjoy seamless service delivery.

We sincerely apologise for any inconvenience caused and thank you for your patience and understanding.

Thank you.