Teams to Boost Productivity in the Workplace: Microsoft Study

Microsoft released their findings of its Asia Workplace 2020 study, with the most notable finding showing that Malaysia employees do not feel that their workplace allows them to keep up with the demands of the digital workplace.

The Microsoft Asia Workplace 2020 Study was conducted between February and March 2017 involving close to 4,200 working professionals from 14 markets in Asia Pacific. This included 319 respondents from Malaysia, with the aim to understand shifting employee behaviours and gaps in the workplace when it came to productivity, collaboration and flexi-work practices. The respondents were professionals working at least 30 hours per week in full time roles or 20 hours per week in part time roles.

Results of the study showed that, while 70% of Malaysia respondents consider themselves to be mobile workers and spend at least 20% of their time working outside of their offices, only 41% feel empowered by their organisation’s culture and managers to be able to work together productively and collaboratively. Only 32% of respondents agree that their organisation is committed at a leadership level to ensure every employee is included in closing the digital skills gaps within the workforce.

Mobile professionals in the market are embracing flexi-work today, and organisations need to look at new workplace practices, especially with the impeding influx of digital natives (born after 2000) entering the workforce for the first time.

Respondents feel that strong leadership and vision (50%), access to technology tools for collaboration (48%), as well as diverse team members across job functions (40%) can help build more collaborative teams. The Study also found that respondents are seeking better devices to help them become more productive at work. Beyond hardware requirements, 33% hope to have access to information and data on mobile devices, 31% wish for cloud-based productivity tools and 24% hope for real-time collaboration capabilities.

Microsoft responded to these demands with Teams. Teams was introduced in November and allows workers to work more effectively. An integrated solution within the Office 365 suite, it’s a chat platform that allows for easy integration with other apps, including the entire suite of O365, Skype, and other 3rd party apps and social media platforms. Teams is made to increase productivity, reducing time for meetings or emails with real time document editing, brainstorming, and other team work capabilities right on a single platform.

The platform also has chatbots integrated – such as polling bots – to help further improve productivity. The chatbot SDK is open for customers and developers to create their own bots to help make work simpler and more effective with bots. Teams can be accessed not just on windows desktop but also on mobile platforms including Android, iOS and Windows phone.

After the launch of its Workplace 2020 study, Microsoft hosted an experiential event for customers to test their collaborative skills using Microsoft Teams. The Amazing Teams Challenge was organised at Perdana Botanical Gardens and saw participants complete challenges across 4 pit stops located at different parts of the Gardens.

The winner of the Amazing Teams Challenge, Xchanging Malaysia, received RM10,000 prize money which would be donated to the charity, Shelter.




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