Passengers arriving at KLIA will be pleased to know that they no longer need to drag their bags for a long tedious journey down to level 3 for their ehailing service, Malaysia Airports Holdings Bhd has decided to move the pick up points to a new designated spot convenient to travelers.

Effective immediately, pick-up points for e-hailing services at Kuala Lumpur International Airport (KLIA) will be at Door 3 and 4 at Level 1 of the Main Terminal Building while for Klia2 it will be at Door 5 of the Transportation Hub.

Previously, the e-hailing drivers pick up their passengers at Level 3 of the arrival hall at KLIA and Level 2 arrival hall at klia2, said Malaysia Airports in as statement. The two pick-up points have been upgraded with comfortable waiting amenities for passengers, it added.

eHailing drivers have been complaining on the designated areas in the past as they were often congested and lacked system. MAHB was also seen as offering protection to Airport Limo’s who had exclusivity operating at Level 1. The new initiative by the airport operator comes about with the call to improve traffic and ensure a more systematic public transportation flow at the airport by government agencies.

MAHB has allocated complimentary waiting area for e-hailing drivers at its Landside Operations office just five minutes away from the terminal before picking up their passengers.

However different rules still apply to drivers, that a penalty of RM10 will be imposed should they remain in the pick-up lane for more than five minutes and an additional penalty of RM10 will be imposed if the driver continues to wait for another five minutes.