Businesses are entering a new phase where technology will play a pivotal role to help organisations tide through trying times.
Following the previous WFH study earlier this year, Lenovo has once again conducted another research, Essential Technology Solutions For Pandemic Management, to learn more about how organisations are sustaining their businesses for the long haul. It also identifies the essential tools and solutions organizations will need to operate in the ‘new normal’.
Leveraging technology amid the post-pandemic reality
Organisations need to focus on tools and solutions to support any potential risk and crisis that may arise, especially since most of the workforce are currently distributed and are working at unsecured networks at times. A reliable and secure cyber environment must be established for their remote workforce.
It remains critical for them to ensure that employees’ communication and work devices, as well as confidential corporate information, are safe and protected against malicious cyberthreats. Thus, Lenovo ThinkShield is definitely a compelling option to provide world-class security and at the same time enable them to stay safe and secure with customizable packages tailored to differing needs and budgets.
Smarter technology help organisations to stay in business
For organisations, having the right technology tools and solutions for customer experience, employee experience, cybersecurity and business risk during and after the health crisis will be key to staying relevant.
Adopting smarter technology and solutions to manage the day-to-day operations of an organisation may be the differentiating factor between organisations that do fold, and those that survive. While a suitable partner is needed for organisations to work with that can help them to bounce back strongly when the storm passes, smart solutions such as ThinkSmart are needed.
It offers organisations an end-to-end solution for businesses to cultivate positive employee collaboration and enable flexible working and empower organisations to equip their workplace for greater agility, creativity and engagement.
Essential tools and solutions will be needed regardless of economic outlook
As organisations are adapting to the uncertain circumstances and some are facing business impacts that have consequences on IT budgets, the adoption of smarter technology and solutions is inevitable. Organisations needs to have relevant software to identify, evaluate and mitigate the ongoing operational and financial risks to help ensure business continuity and overall planning
Furthermore, the study also shows that as face-to-face communication is drastically reduced, businesses can opt to establish technology-enabled solutions such as chatbots or customer feedback management platforms to keep their customers engaged for efficient communication and obtaining timely feedback virtually. Besides, businesses can also adopt collaboration tools and solutions, such as ThinkSmart View and Microsoft Teams, to keep employees engaged during this trying period.
