After teasing the media during the WonderRoam press event this week with an upcoming plan that Zalman, Chief Marketing and Sales Officer described as for the data consumers, Celcom introduced FIRST Platinum at a posh setting at Menara Celcom that offers a rich internet experience and great array of privileges to customers. Catering to the premium segment of customers who cant live with enough data, the new plan comes with 18GB data quota, unlimited calls and SMS to all networks, as well as up to 9GB carry-forward unused internet, for only RM150 monthly. A quick check shows the plan to be the most comprehensive in the market.
At hand to officiate the event was Dato’ Sri Shazalli Ramly, Chief Executive Officer of Celcom Axiata Berhad, accompanied by Zalman Aefendy Zainal Abidin,. According to Dato’ Sri Shazalli Ramly, “Celcom is ecstatic to be offering FIRST Platinum, a plan that is catered to the ever changing digital needs of Malaysians. The wonderful delights and privileges added in also separate the exclusivity of this plan compared to the rest in the market. “Priority customer service, exclusivity, and convenience are combined in one simplified rate, which fulfil our desire to elevate customer experience to another level This is how committed we are when it comes to fulfilling our customers demand for the best and to be abreast with digital trend of today,” he added. On the matter of coverage, Shazalli reiterated that Celcom has the best network and quality of service with 4G coverage reaching 60% of population and will continue to expand, the telco has also piloted a program in 25 cities where users in that area will be able to experience high-speed with close zero interruption.
Meanwhile, Zalman indicated increasing customers’ demand for a bigger and better mobile internet as well as an exceptional consumer experience had enthused Celcom to introduce the new plan. “Either for work or play, customers are constantly thirsty for data plan that allows them to do so much more. Therefore Celcom brings this significant rich internet experience to customers with distinctive privileges, powered by Celcom’s ultrafast 4G LTE network.
The new plan is also available for Celcom’s corporate customers with Platinum for Business. The plan comes with a host of privileges as customers signing on are able to choose their preferred phone number, and a Priority Customer Service line is dedicated to its customers at just a call away. All they need to do is to dial 1881 to reach for assistance at any time. Other benefits include a 12-month full access to iflix subscription, unlimited secure messaging via Zipit Chat and unlimited music service from Yonder Music. For the frequent traveler, the new roaming service Wonderoam 1-Day Internet RM38 and Wonderoam 1-Week Internet RM138 can be accessed. And for a limited time the first 1,000 new subscribers are given a one-time exclusive access to Malaysia Airlines Golden Lounge in KLIA on a first-come-first serve basis.
New customers who jump on board the plan can also participate in a campaign whereby six Perodua Axia, will be placed for grabs on every 14 days together with three daily prizes who sign on to FiRST Gold and Platinum plans. The campaign named ‘Keep Calm and Win a Perodua Axia’ is to be held from 15 April to 15 July 2016, in conjunction of the launch. During the event Celcom Home Broadband was also officially introduced. The new fixed fibre broadband service offers up to 10Mbps Internet speed with unlimited quota and costs RM145 a month. Platinum and Gold customers can get 50% off their Celcom Home Broadband bill for the first six month of subscription, this applies to those in Klang Valley only for now.
