You Can Now Open A Bank Account Online! HSBC Launches Malaysia’s First 24/7 Digital Account Opening

Have you ever wanted to open a bank account but the hassle of actually going to the physical outlet and making an application put you off? It’s 2020! It should be possible to create a bank account from the comforts of your home, right?

Well, HSBC Malaysia has got you covered. The bank has achieved the milestone of becoming the first bank in Malaysia to launch a digital account opening journey with 24/7 Self-Service Machine for identification and verification process.

“Our digital features are constantly being improved to empower our customers to pick the best banking experience that fits their lifestyle. As customers’ preference continues to evolve, we continue to enhance our products and services to strengthen our relationship with them”

“The launch of this online account opening service and our recent launch of DuitNow QR are part of our
vision of the future of banking – a blended approach where we serve our customers with the best of our digital world and our people.”

Tara Latini, Country Head of Wealth and Personal Banking, HSBC Malaysia

This new online account opening service launch is timely with social distancing measures being the new norm in the foreseeable future due to the Covid-19 pandemic. The advantage of this digital journey is that it minimises physical contact, unlike the conventional way of account opening.

Of course, there’s also the simplicity of having no paper forms that need to be filled up. The introduction of this digital journey enables HSBC customers to open a new account from the comfort and safety of their homes, and choose the time that suits their lifestyle to verify their biometrics at the 24/7 Self-Service Machine.

The best part is, it only takes 3 simple steps:

Step 1
Go to HSBC Malaysia website and complete an online application form in less than 10 minutes.
Step 2
Visit any HSBC branch or 24/7 Self-Service Machine available at selected branches to complete identification and verification process.
Step 3
Upon successful account opening, customers will be provided with their new account numbers immediately at the branch or displayed on the confirmation screen of Self-Service Machine. Debit card will then be delivered to the customers’ preferred address. Activate debit card and register for online banking to enjoy banking on the go.

HSBC Malaysia customers can also take advantage of the digital account opening to open the Everyday Global Account (EGA) – a global all-one-bank account that is ideal for multicurrency convenience so they can buy, save, transfer and spend in 11 major currencies 24/7 in one account for future use.

For more information, you can contact the HSBC hotline at 1300 88 1388 or click HERE for more info.



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