Users of the popular Setel fueling app are facing technical difficulties as the platform struggles to handle the surge in traffic related to the redemption of the government’s RM100 eMADANI credit.

The overwhelming demand for the eMADANI initiative, which provides a digital credit of RM100 for eligible users, has led to performance issues within the Setel application.

Users attempting to utilize the e-wallet service, commonly employed for fuel transactions, are experiencing disruptions due to the high volume of traffic associated with the credit redemption.

Setel has acknowledged the challenges and inconvenience faced by users, confirming that the technical glitches are a result of the unexpectedly high number of transactions linked to the eMADANI credit.

The company is actively working to rectify the issues and restore the functionality of the application as swiftly as possible.

(Source: Setel official Instagram account)

This marks the first instance where Setel, alongside the MAE e-wallet, has been chosen for a government-backed digital wallet initiative.

Setel assures its users that efforts are underway to address the technical issues promptly, emphasising their commitment to resolving the situation and ensuring the seamless resumption of services.

In the meantime, users are advised to stay informed about updates from Setel as the company works towards a resolution for this unexpected challenge.

(Source: Amanz)