Gobind Singh Deo, the Minister of Communications and Multimedia, will meet with tele-communications (telco) representatives over the new broadband packages for the benefit of subscribers.
His analysis of the new packages revealed that the subscriptions of existing clients had not been reduced. As a result, subscribers are unable to benefit from the new packages. He also found that there was a lack of proposals to overcome problems faced by Streamyx subscribers which, he said, should be tackled immediately.
A statement in the Malaysian Communications and Multimedia Commission (MCMC) declared that consumers will be able to enjoy lower fixed broadband prices with a reduction of up to 56 per cent via the new packages announced by the Telekom Malaysia, Maxis, TIME dotCom and Celcom.
According to Gobind Singh, the decrease in prices through the new packages was in line with the Pakatan Harapan government’s intention to reduce prices, at the same time increasing broadband speed in the country. MCMC would be responsible for monitoring the implementation of the new packages and manage complaints to ensure the services meet the subscribers’ expectations.
The Minister of Communications and Multimedia was also grateful for the suggestions provided through various platforms on how to improve the country’s broadband services. Efforts will be introduced to improve the quality of the Internet services so that the country will be ready to embrace the new digital era known globally as Industry 4.0.
