The current online transaction and banking method practised by Maybank and other banks are about to see an evolution unlike any other. Change is coming, and the banks are reacting.
For instance if you’re doing your online transaction via the web on any of the banks, you will have to wait for a SMS notification or TAC to complete your process. With having to be online on your PC and have your phone next to you with a connection is not an ideal situation in an era where everything is done via a single app. Imagine a situation where I have been in many a times when overseas where phone connections can get tricky, transaction can’t be done since the SMS TAC notification cannot be received, what timeline do we live in?
Maybank the largest bank in the country and also with the largest online banking customers base has just introduced Secure2U, a new digital feature that enables users to authorise transaction made on the Maybank2U website via secure verification and secure TAC on the mobile app. No more waiting for SMS TAC.
How Does It Work
Come 20th April, the new mobile app allows transactions and transfers all within the application pages, the need to exit out to view the messaging app for SMS will be the past.
Step 1: Mobile users can download the app on GooglePlay or Apple Appstore Step 2: Once launched move pass the tutorial screens to the ‘register page’. Step 3: Login with your Maybank2u account and password to proceed. Step 4: Confirm your mobile number in which a one time password (OTP) will be sent. Step 5: Enter the received OTP, enter your ID number and submit. You’re done.
On the Maybank2U website you can choose to either use Secure Verification or Secure TAC as methods of approving your transaction. While the secure verification will push notification on the phone promoting users to approve or reject, the secure TAC will require a 6-digit which the app will auto generate that can be then keyed on the website.
For those who prefer SMS, the service will still be available, we detect the new methods will eliminate the use of SMS and make it more convenient for users to use the online and mobile services eventually. However, we also have a feeling telcos are not very happy with this change!
