Celcom Begins Biggest 4G Modernisation Exercise

Celcom Axiata Berhad, known as Malaysia’s leading data network provider, in its promise to cater its increasing data subscriber growth, is set to intensify and enhance its 4G network.

Celcom Axiata recently announced its partnership with Ericsson Malaysia Sdn Bhd and Huawei Technologies (M) Sdn Bhd as its main network infrastructure that will integrate, deploy and manage its 4G LTE network developments. Both partners will be servicing Celcom Axiata’s Radio Access Network (RAN), leading to further enhance customer experience.

Dato’ Sri Shazalli Ramly, Chief Executive Officer of Celcom Axiata Berhad
Dato’ Sri Shazalli Ramly, Chief Executive Officer of Celcom Axiata Berhad.

“With a strong growth in data subscribers today, Celcom Axiata has heard the demands of its customers loud and clear, and we take this step in acknowledgement to meet their requests for superior network quality and enhanced internet experience. To ensure that Celcom Axiata becomes the nation’s most-trusted company by 2020, we are being transparent to our customers by providing them weekly schedule updates of the on-going modernisation exercise which can be found on Celcom Axiata’s official website,” said Dato’ Sri Shazalli Ramly, Chief Executive Officer of Celcom Axiata Berhad.

In line with Celcom Axiata’s continuous commitment to provide the best network experience for customers, over 4,600 communication tower sites nationwide will be modernised to the latest 4G technology, equipment and software.

“We seek the understanding and patience of our customers and humbly request for them to bear with us as we undergo the exercise which may cause a temporary inconvenience for them. We will also hold ourselves accountable to perform all network modernisation works as quickly and seamless as we can,” concluded Shazalli.

The exercise is part of the allocated RM2 billion over 5 years, and customers may experience intermittent service degradation or temporary loss of connectivity during the exercise.

 

 

 

 

 

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