The Sinclair in Texas USA, may look like any ordinary luxury hotel, with its green marble entryway, artistic elevator doors and cigar boxes on display, one would fee they have stepped back in time, 1929 to be precise. Behind the beauty and the historical significance, the Sinclair has one of the most sophisticated connected technology earning it the title, Worlds First Digital hotel.
Technology leader, Intel together with partners have worked with the hotel group in using the latest connected technology to offer guests stay experience unlike any other place. The Sinclair transforms hotel operations to function more efficiently, as well as provide data-driven business insights that enable management and staff to personalize each guest’s experience.
By using IoT, Intel is able to bring together the data, edge computing power and management capabilities of the smart building infrastructure, to then bring high level of personalised experinces to customers at the hotel. For instance, with smart Wi-Fi and analytics, the hotel staff can offer personalised guest messaging wherever the guest are in the hotel. Guests can use the LED mirrors, which guests to read trending news, listen to music, get weather updates and even contact guest services. IoT sinks in the hotel restaurant regulate water temperature, soap and sanitizer levels through a fully-automated, connected solution.
Hotel staff can use mobile devices to connect to reservation and property management software anywhere on the premises, increasing productivity and customer service. Wireless point of sale systems enable food and drink sales anywhere on the property. Hotel guests can configure environmental settings such as temperature, lighting and shower preferences with a few taps to a digital screen, allowing for a personalised experience.
The hospitality industry is about to get a total makeover when more hotels transition to become a fully digitalised premise. Customers are more inclined to stay in places that offer personalised attention and control over their environment.
