TM One, TM’s dedicated business solutions arm, serves as the trusted digital partner to Malaysia’s large enterprises and Government sector. With a robust portfolio spanning diverse industries such as banking, healthcare, oil & gas, energy, manufacturing, and more, TM One offers a comprehensive suite of managed technology and communication services covering converged fixed and wireless connectivity, ICT solutions, enterprise 5G, cloud and data center services, smart services solutions, business services, and cybersecurity.
Facilitating Digital Transformation
TM One’s services are designed to empower organisations to leverage technology effectively, enhancing efficiency, productivity, and fostering innovation. By embracing platform-based solutions, TM One enables businesses to harness cutting-edge technologies such as big data, AI, and automation. This approach positions TM One as a strategic ally in advancing growth, and operational scalability for enterprises and government entities alike.
Recognising the pivotal role of technology in shaping Malaysia’s digital economy landscape, TM One has also established its Innovation Lab and 5G Lab. This initiative aims to accelerate industry collaboration and the co-creation of new digital solutions, scenario simulations of used cases, and testing of devices among others.
More recently, TM One entered into an agreement with Malaysian Government to develop and operate the nation’s new emergency response system, the Next Generation Emergency Services 999 that will leverage on advanced technologies including data analytics and AI to deliver swifter and more effective emergency responses.
TM One’s dedication to customer satisfaction is also evident in its extensive client base, which includes over 4,800 enterprise customers and 1,900 federal and state government agencies. The company’s reputation for delivering robust and sustainable solutions is reinforced by its successful implementations across various sectors. Noteworthy achievements include deploying the nation’s first private 5G networks at key PETRONAS sites, and advancing Malaysia’s smart city aspirations through initiatives such as Ipoh City’s Smart Traffic system, which earned international acknowledgement from the United Nations’ Capital Development Fund (UNCDF).
Innovation and Industry Recognition
TM One’s leadership extends beyond service delivery to setting industry standards that drive eco-system collaboration. Winning numerous awards including Frost & Sullivan’s Cyber Security National Award 2023, the Dell Award for Cloud Solution Provider of the Year 2023, and the Managed Services Partner of the Year at the Cisco Partner Summit 2023, among others, is a testament to TM One’s commitment to excellence.
These accolades reaffirm TM One’s leading position and competitive edge in the market, deepens the confidence of its customers, partners, and shareholders, and sets a benchmark for quality and innovation.
Impact and Motivation
Winning prestigious awards such as PC.com’s Award for Best Technology Solution Service Provider, acknowledges the professionalism of TM One’s workforce, inspiring them to uphold standards of excellence in service delivery and innovation. This recognition not only celebrates past achievements but also fuels TM One’s drive to continue pushing boundaries in the human-centered technology and solutions landscape.
Future Outlook
Looking ahead, TM One remains committed to driving the nation’s economic propensity with digital transformation and intelligent, efficient industry solutions powered by AI. TM One aims to hone its innovative edge by embracing advanced emerging technologies such as 5G, XAI, GPUaaS and edge cloud computing.
Leveraging its robust digital infrastructure and platforms, Advanced Managed Security Services and ecosystem of local and global partners, TM One continues to gear up to support organisations with its suite of Smart Services and Business Services tailored to their growth ambitions and operational needs as digital demands evolve.
Aligning with TM’s aspiration of becoming a Digital Powerhouse by 2030 and driving the nation’s Digital Malaysia vision, TM One’s leadership in Smart City solutions, Smart Industry, Smart Healthcare and Smart Agriculture underscore its pivotal role in Malaysia’s digital economy.
With a strong focus on customer-centric solutions and sustainable innovation, TM One continues to set industry standards and inspire the next wave of industry advancements. As a trusted partner for enterprises and government entities, TM One is poised to shape the future of technology in Malaysia and beyond, driving growth, innovation, and operational excellence.
