TM Launches First Integrated Digital App – myunifi For Consumers & Businesses

Consumer and business customers can now manage all their unifi accounts with one app

 In this day and age, there’s an app for pretty much everything so it’s hardly surprising that unifi has introduced it’s first all-in-one new digital application: myunifi, for both the consumer and business segments.

The myunifi app provides access to the unifi full suite of products and support services, consolidating Home, Mobile postpaid, wireless broadband, broadband (previously known as Streamyx) and voice all into one app for both consumer and business customers.

The app is now available for download which allows customers to subscribe to unifi services, manage their multiple unifi accounts, get assistance through the self-troubleshooting guideline and live chat with TM customer service agents. On top of that, customers will be notified on the latest updates, can buy hotspot passes, top up unifi mobile data, voice and sms quota and as well as pay their bills conveniently.

“The launch of myunifi app is yet another testament of our continuous commitment to deliver more #khabarbaik with our customers in mind. In fact, it is the country’s first digital app in the telco scene that serves both our consumer and business customers with an integrated customer journey via a secured single login, offering them greater convenience in managing their accounts all under one app. Customers can also engage with us via any of our digital channels available through the app, from our community forum, social media or Live Chat. The answers to your queries are just one tap away and with our growing knowledge base community, customers will be able to interact as well as exchange tips and experiences with other unifi customers. The myunifi app gives you all that and more. Soon we will also introduce functions such as rewards management, self-troubleshooting tools and many more to further enhance our customers’ experience,”

Moharmustaqeem Mohammed, Acting Executive Vice President, unifi.

unifi has also enhanced its official website unifi.com.my to be as simple and seamless as possible. The website now offers a new browsing experience with an improved content structure to ease customer navigation; in accessing information, getting the latest updates on unifi’s offerings and subscribe to the plans easily anytime, anywhere.

The myunifi app is now available for free and downloadable via Google PlayStore and Apple AppStore. Customers are encouraged to download the app and get the super deal vouchers in the app. For customers who still require a personalised service to subscribe or get assistance on unifi product and services, customers are welcome to visit any TMpoint outlet nationwide, where customer service officers are ready to assist you.

To learn more about the latest unifi offerings, log on to unifi.com.my.

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