Last night, ten lucky Lazada customers were among the first Malaysians to get their hands on the latest Samsung Galaxy Note 10, a day before the official in-store release of Samsung’s latest flagship phone on 22 August 2019. As a gesture of appreciation for their support, Lazada Malaysia’s top management personally delivered the smartphones to excited recipients.
“It is thrilling to be a part of this exciting experience which was made possible by our incredible logistics teams over at Lazada eLogistics (LeL) and Lazada Express (LEX). Our focus is to further optimize our logistics and delivery operations to provide a more seamless and timely service,”
“We want to show our gratitude to Firdaus for trusting Lazada Malaysia to serve his needs for the last 4 years. Lazada’s capability to deliver exclusive first-to-own privileges is a reflection of our commitment to our customers, and we will always try our best to provide them with elevated shopping experiences,”
Olivier Petra, Chief Executive Officer of LeL.
Petra personally took over the fulfillment of Firdaus Abdullah’s order and paid him a surprise visit to hand-deliver the first Samsung Galaxy Note 10 of the evening at 8pm. Each smartphone was accompanied by a complementary Lazada gift bag containing its own plushy of Lazada’s beloved mascot, Lazzie.
A loyal Lazada shopper who has bought phones on Malaysia’s leading eCommerce platform since 2015, Firdaus, who was only expecting his phone to be delivered the next day, was very surprised to see the Chief Executive Officer of LeL and Lazada Malaysia Chief Marketing Officer Diana Boo at his doorstep. Firdaus had pre-ordered the smartphone as a birthday gift for his younger brother who is currently in the United Kingdom.
“I was so surprised to receive the Note 10 one day before it is officially available in stores! It was also nice to have it hand-delivered by Lazada’s top management – really nice touch. Excited to give this to my brother as his birthday is coming up,” Firdaus shared.
With all the hype that Shopee got for somehow managing to lock down Cristiano Ronaldo, Lazada came through with something that actually puts smiles on their customers faces. Kudos, Lazada.
