Fujifilm Business Innovation recently reveals two solutions aimed at bolstering the digital transformation journey of Malaysian businesses, with a special focus on empowering small and medium enterprises (SMEs).

Announced during a themed event titled “Leading the World with Business DX,” the offerings include FUJIFILM IWpro, an all-in-one cloud-based workspace, and IT Expert Services, a Managed IT Services offering tailored to help customers efficiently manage their IT support.

Fujifilm Business Innovation Malaysia, General Manager, John Wong emphasised the importance of having an efficient digital workflow in today’s rapidly evolving business landscape.

“With the launch of FUJIFILM IWpro and IT Expert Services, we reaffirm our commitment to empowering Malaysian SMEs in embracing DX. We are eager to assist businesses in transforming their workstyles and optimising operations through our services,” he said.

FUJIFILM IWpro serves as an integrated workspace, fostering collaboration by seamlessly connecting to various existing systems and enabling easy data sharing among internal and external stakeholders. Multiple users can access and perform a wide range of data tasks on FUJIFILM IWpro, which offers workflow optimization, efficient document management, and versatile cloud-based printing capabilities.

On the other hand, IT Expert Services provide SMEs with access to a skilled IT team proficient in monitoring IT systems, identifying issues, and addressing them promptly via a Help Desk equipped with remote monitoring and management capabilities. From daily maintenance to addressing major breakdowns and providing on-site support, the IT Expert Services team works in tandem with internal IT teams to enhance efficiency, reduce expenses, and fortify security measures.

Fujifilm Business Innovation underscores its commitment to fostering a “Customer Happy eXperience” (CHX), emphasising a customer-centric approach that drives innovation and technology across its products, solutions, and services.