Celcom garnered three awards from two prominent tech publications, consecutively in the same week. Celcom, for its second successive win in two years, received the Best Telco Brand 2015 award during the recent Tech Awards 2015 for reader’s choice from the publication. It also bagged more surprises with two main awards at the PC.com Readers’ Choice Awards Night 2015 recently, under the categories of Best Customer Service for Telecommunications and Best Post-paid Service Provider.
Dato’ Sri Shazalli Ramly, Chief Executive Officer of Celcom Axiata Berhad remarked that the accumulation of awards greatly symbolises Celcom’s vision and commitment towards achieving excellence in customer service, and providing the best user experience for its customers aside from working towards a greater goal for the betterment of the telecommunications industry. “We are thrilled to have been recognised with many such awards in a short span of time. These awards are solid acknowledgement that we are on the right track in moving towards a new frontier – which is the digitalisation of our products and services, coupled with enhanced network capacity and delivery.
The awards validate our goal in delivering the best in customer experience in every aspect of our services, while we inspire innovation and excellence amongst our employees and we will continue to uphold the high standards for the industry,” Dato’ Sri Shazalli added. The Tech Awards 2015 from the local publication acknowledges the best of tech products, software and services in computer, consumer electronics, communication and digital entertainment sectors including telecommunications. The voting event during 7 September till 15 October was done online and also on-ground at Plaza Low Yat on 9 October till 11 October for readers and consumers to give recognition to brands that weremost satisfactory and pleasing, ranging from telcos to graphic cards, PC hardware and cameras. The Tech Awards for Best Telco Brand 2015 was received by Zalman Aefendy Zainal Abidin, Chief of Sales and Marketing Officer of Celcom Axiata Berhad.
Meanwhile, for the PC.com Readers’ Choice Awards Night 2015, the awards were accepted by Gulshen Kaur, the Head of Service Operations of Celcom Axiata Berhad and Noor Azah Aziz, Head of Premier Client Management, Celcom Axiata Berhad for the Best Customer Service for Telecommunications category, while A’an Sriyani, the Group Brand Manager Postpaid, Celcom Axiata Berhad, was present to accept the award for the Best Post-paid Service Provider category. The two award categories received the highest number of votes from the readers of the magazine, and the latest PC.com Readers’ Choice Awards Night 2015 is the 15th chapter and a continuation of the successful PC.com awards that have been held annually for the past years. It honoured 32 best –in –class corporations for hardware, software and technology in this country that have submitted their products for review.
It was organised by PC.com, a leading local ICT magazine in the country with a circulation of 25,000 and readership of 100,000 individuals. It is run by Reach Publishing Sdn. Bhd. a private limited company that stands as one of Malaysia’s significant publishing homes.
