Telecommunication companies have been in a tough battle to provide the best services they have to offer customers. Maxis, Telekom Malaysia (TM), Time and Celcom have been upgrading their internet services at a much affordable rate. Compared to when high speed internet was first introduced, prices have dropped and Malaysians can purchase a plan from as low as RM79.

The Malaysian Communication and Multimedia Commission (MCMC) stated that Malaysia holds the 26th position in the Global Speedtest Index. We have come a long way from a slow internet speeds and now, customers can enjoy average speeds of 61.97Mbps. This is still faster than the global average of the Southeast Asian region at 50.88Mbps.

Back in June 2018, Communications and Multimedia Minister Gobind Singh announced efforts to reduce broadband prices by year-end after reviewing the Mandatory Standard on Access Pricing (MSAP) internet packages. As promised, telco companies reduced as much as 30% in their pricing and MCMC has confirmed this.

To stay on top of the game, TM have been working hard to identify faults and announce service disruptions using Twitter with the hashtag #unifiAlerts. Alongside the announcements, TM also upload pictures to show how bad the damages are. Existing Unifi customers can enjoy their Turbo upgrade which should be done by the end of 2018. To enjoy the latest speeds, customers will have to upgrade their modem and router without any charges.

Maxis have been receiving an overwhelming response for the MaxisOne Home Fibre plan from new and existing customers. The company has about 100,000 signups. Maxis’ spokesman said the company have increased their resources to speed up installation and upgrading process.