Voted Best Home Broadband Service Provider, Unifi continues to deliver best-in-class connectivity, intelligent network innovation, world-class entertainment and smarter digital living experiences for Malaysian families.

As Malaysians become increasingly connected, expectations of home broadband have evolved beyond internet speed. Households now depend on reliable connectivity for work, education, entertainment and everyday digital activities.

As Malaysia’s No. 1 Broadband, backed by the nation’s largest broadband network, Unifi continues to meet these needs through investments in network reliability, customer experience and digital innovation.

This commitment has once again earned Unifi the Best Home Broadband Service Provider award at the PC.com Readers’ Choice Awards 2026.

Voted for by PC.com readers and consumers, the award reflects the trust Malaysians place in Unifi and reinforces its position as a leading home broadband provider.

“Winning the PC.com Readers’ Choice Award 2026 is especially meaningful because the recognition comes directly from our customers. Their continued trust in Unifi as Malaysia’s No. 1 Broadband motivates us to keep raising the bar in connectivity, service and innovation,” said Anand Vijayan, Chief Business & Consumer Officer, TM.

TM’s Autonomous Network Operations: A Self-Healing Network

Reflecting this year’s awards theme, Humanity in Intelligence, Unifi continues to invest in technology that makes connectivity more dependable and everyday experiences simpler.

At the heart of this commitment is TM’s AI-powered autonomous self-healing network, which uses artificial intelligence, automation and real-time analytics to proactively detect and address potential network disruptions.

Unlike traditional reactive maintenance, the technology is designed to identify issues earlier, accelerate service restoration and keep customers informed through proactive notifications.

For Malaysian households, this means fewer potential interruptions and more reliable connectivity, whether attending online meetings, participating in digital learning or streaming entertainment.

The technology demonstrates how intelligent network innovation can deliver practical benefits to customers, improving service reliability while reducing the effort needed to resolve connectivity issues.

MyUnifi App: Making Broadband Management Simpler

Alongside network improvements, Unifi is enhancing customer convenience through the MyUnifi app, rated as Malaysia’s top telecommunications app on the app store.

Designed as a convenient digital service platform, MyUnifi enables customers to manage their accounts, pay bills, monitor services, troubleshoot connectivity issues and access customer support in one place.

With ongoing enhancements focused on personalisation and ease of use, the app gives customers greater visibility and control over their Unifi services.

Together, MyUnifi and TM’s AI-powered autonomous self-healing network reflect Unifi’s commitment to combining reliable connectivity with intuitive, customer-friendly digital experiences.

Unifi Universe: Everything Your Family Needs, At A Better Value

Looking towards 2027, Unifi Universe brings together the best of connectivity, entertainment and smart home security into one seamless digital lifestyle experience, making everyday life simpler, more connected and rewarding for Malaysian families.

Designed around the needs of modern households, Unifi Universe combines four essential services:

Unifi Home – Malaysia’s No. 1 Broadband: Enjoy fast, reliable connectivity that keeps the whole family working, learning, gaming and streaming seamlessly, even with multiple devices connected at once.

Unifi Mobile – Live Unstoppable, Wherever Life Takes You: From seamless video calls and entertainment streaming to gaming, working on the go and staying close to loved ones, Unifi Mobile delivers fast, reliable 5G connectivity to keep you connected and enjoying more of what you love, wherever life takes you.

Unifi TV – The Widest Selection of Entertainment for Everyone: Give everyone in the family more of what they love, with 70+ channels and over 20 streaming apps, including Netflix, Disney+, HBO Max, Viu and iQIYI. From blockbuster movies and binge-worthy dramas to live sports and kids’ favourites, enjoy endless entertainment choices in one convenient destination, making it easier to discover, watch and enjoy more together

Unifi Smart Home – Protect What Matters Most: Keep your home and loved ones safer with smart cameras, sensors and connected security solutions that let you monitor your home anytime, wherever you are. Enjoy greater peace of mind with 7-day cloud video storage to review past footage and a lifetime device warranty for lasting protection and worry-free ownership.

Unifi Universe brings everything Malaysian families need to live better together – Malaysia’s No. 1 broadband, seamless 5G connectivity, the widest selection of entertainment and smart home protection. From helping children learn and parents work, to bringing the family together through entertainment and keeping loved ones safe, Unifi Universe makes every moment at home and beyond more connected, enjoyable and worry-free – with greater convenience, better value and the simplicity of one trusted provider.

Building on Trust, Connecting Malaysians to More

Unifi’s continued recognition at the PC.com Readers’ Choice Awards reflects its commitment to delivering reliable broadband services while evolving alongside customers’ changing needs.

Looking ahead, Unifi aims to strengthen its leadership by combining intelligent network technology, seamless digital services and a more comprehensive range of connected-home solutions through Unifi Universe.

“This award is a testament to the trust our customers place in Unifi every day. As we look towards 2027, we remain committed to delivering greater value through seamless connectivity, best-in-class digital experiences and innovations that put people at the heart of everything we do. Through Unifi Universe, our ambition is to bring together everything Malaysian families need to stay connected, entertained and protected,” said Anand.

As Malaysia’s digital transformation continues, Unifi remains focused on delivering more than speed and coverage, bringing together connectivity, entertainment and smart home innovation to make everyday life better.