Customer Satisfaction
Microsoft Transforms Customer and Business Dynamics. When it comes to customer service management, resource planning, and managing work processes, how things are done used to be silo and not closely related. With the advent of mobility, instant gratification, and consumerisation of the ICT industry, things have started to blur, especially how customer expectations are being […]
DIVIDE AND CONQUER
HP Pavilion X2. As technologies improve, people start forming new ideas of what works for them and what doesn’t. Notebooks burst onto the scene around turn of the Millennium and have evolved since then. With smartphones and tablets now capable of performing like mini-computers, there’s a need to re-think the notebook model to become competitive. Thus, […]
Back with a bang
HP makes a loud comeback, though we’re still waiting for more new consumer goodies!